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Please note that shipping charges are non-refundable and return shipping arrangements are the responsibility of the purchaser on non-defective merchandise . A 20% restocking fee is charged on non-defective merchandise. To qualify for a refund the product must be unused and show no wear. Return the product in the original product box inside an adequate shipping box and include a copy of the packing slip. We must RECEIVE the package within 30 days from purchase date. Refunds are only issued once we have received the merchandise. If you need assistance please email us. Please note that packages that have exceeded the thirty day period will be returned C.O.D..


Damage Claims
Inspect your merchandise upon arrival, damage claims will not be honored if reported past 15 days of delivery. If you receive damaged merchandise please contact us and include the product SKU number, quantity and defect. Please note that damage claims must be submitted all at once. We will not reship or refund more than once per invoice. Do not discard any packaging or paperwork. Do not return the items yourself and incur return shipping costs.

If you are unable to furnish a photo, you may request a pre-paid return label, once we have received the merchandise, we will ship a replacement. Please note this process takes approximately two weeks.
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